Voice Over IP
What is Voice Over IP (VoIP)?
VoIP is the new technology that is replacing our telephone networks
By the end of 2025, BT will switch-off all traditional copper-wire delivered telephony in the UK (known as PSTN). In its place, the telephone service will need to be provided digitally over broadband – this new telephone service is called Voice Over IP (VoIP) and the project is already well under way.
The connectivity to our houses and business premises will be updated and the telephone handsets currently in use will need replacement. Homes and businesses will need to use VoIP handsets for the new digital service but you will be able to keep your existing telephone numbers as they are moved (ported) into the new VoIP telephone system.
What are the benefits of VoIP?
VoIP brings the functionality of a full telephone exchange with built in intelligence, including:
- Automated call diversion to home or mobile numbers - take your business calls wherever you are.
- Call groups (one or more numbers ringing for incoming calls).
- Email integration for messaging (voicemails can be sent to your email inbox).
- Choice of geographic numbers: not limited to your business location.
- Flexibility to grow or shrink the number of handsets and phone numbers to suit your needs.
- Conference calling (3 or more people on the same call) - ideal for team or project discussions.
- Free calls between extensions irrespective of where they are located.
- Flexible pricing, independent of the number of extensions.
- IVR (interactive voice response - press 1 for Accounts, press 2 for Support etc) - streamline calls into your business.
- VoIP calls can be made on PC's, laptops, telephone handsets, mobile phones and tablets.
Magikos IT can help you through the changeover to VoIP
The changeover to VoIP has significant implications for your broadband, WiFi and network – both business and home. It is important to choose the right mix of VoIP service and handsets and make sure that they are properly installed and configured. Magikos IT has the experience and skills to get your business moved over to a VoIP service that best serves you – with ongoing support to answer your questions or sort your problems.
Competitive VoIP Pricing
Magikos IT offers very competitive pricing – VoIP systems are typically significantly cheaper month on month than traditional telephone systems
Broadband & Network Preparation
A VoIP telephone system will impact your current broadband and/or WiFi networks, Magikos IT can provide support and advice to protect your network.
Telephony Audit & Planning
Magikos IT can help you plan exactly what you want from a VoIP system, beginning with a complete audit of your current handset, network and telephone functions.
Handset Selection & Configuration
It is important to get the right handsets for your business, set up and configured exactly the way you want them.
No Long-Term Service Contracts
Your VoIP service from Magikos IT can change to fit your needs and your budget as your business needs change.
Service Support & Helpdesk
It’s important to know that there’s someone you can call if you have any questions – Magikos IT support is available by telephone and onsite if required.
VoIP Telephony Service Hosting
Magikos IT can set up, host and manage your VoIP service. Our staff will manage the service for you day-to-day.
One Stop Shop For IT, Networking & VoIP
Magikos IT has the skills and experience to look after your IT equipment, your office networks and WiFi plus your VoIP telephony – leaving you to look after your business.
There are so many useful functions and features available for VoIP. Please get in touch to discuss your personal requirements.
Request A Callback Today
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Reach Us
Location :
Magikos IT Limited
Suite 229
Access Business Centre
Willoughby Road
Bracknell
Berkshire
RG12 8FB
Email :
info@magikos.co.uk
Phone :
01344 20 40 19
Option 1: for General Enquiries
Option 2: for Accounts